Administrator
Washington
Full-time, Permanent

£27,000 + Flexible Benefits

 

Freedom is looking for a proactive Administrator to join our small but busy New Connections team. 

You’ll provide excellent customer service every step of the way, to ensure that our customer jobs progress efficiently, subcontractors have what they need, and documentation is accurate and complete.

If you thrive in a fast‑paced environment and enjoy variety in your day, this could be the perfect role for you.

The role:

In this role, you’ll be central to the day‑to‑day coordination of jobs and work packs. Your responsibilities will include:

• Managing a busy workbank of customer jobs and tracking each stage from start to finish.
• Liaising with subcontractors to ensure they have all relevant information, drawings, and resources.
• Communicating with customers and the client, providing updates and supporting excellent customer satisfaction.
• Preparing and collating work packs, including arranging safe digs and ensuring all documentation is accurate and complete.

What We’re Looking For:

We’re seeking someone who is organised, confident, and ready to take ownership of their workload. You’ll also need:

• Experience working in a busy office environment.
• Strong Microsoft Office skills (especially Outlook, Excel, and Word).
• Excellent communication and coordination abilities.
• High attention to detail, with the ability to manage multiple tasks at once.

If you're enthusiastic, organised, and keen to be part of a supportive and hardworking team, we’d love to hear from you. Apply today and help us deliver essential services that keep communities connected.

Benefits:

• Pension with a leading provider and up to 8% employer contribution
• 25 days Annual Leave + Bank Holidays
• Salary sacrifice car scheme (Hybrid/Electric Vehicle)
• Personal Wellbeing and Volunteer Days
• Private Medical Insurance
• Free 24/7 365 Employee Assistance Program
• Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax Free Bikes
• Personal development programme

Next Steps: 

 

As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation.  

We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. 

About Us 

Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training.

You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual.

Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.

 

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